Retired Members Chapter

Pre Medicare Retiree Incorrect Letter

Pre Medicare Retiree (R-12)

Aon-Hewitt sent an incorrect letter to Pre-Medicare LQ Occupational Retirees regarding Medical Plan Changes for 2015. Unfortunately, they included some LQ Occupational non-Medicare retirees within the mailing list that was intended for Legacy CenturyLink non-Medicare retirees. Aon-Hewitt will be identifying the group who received the letter in error and sending an apology letter or email ASAP. They will also put a message on the phone system so that if a retiree who received the wrong letter calls the Service Center, they will get a message that the letter was sent to them in error.